Lionel’s story

Lionel is 83 and the eldest of four siblings. Lionel lived in Cheltenham from his early 30s, working as a head accountant for a major insurance company in shipping and aviation. Whilst he enjoyed spending time with his family, he himself never married.

After Lionel retired, he enjoyed many years in Cheltenham, but with advancing years, his youngest sister Dawn persuaded him to move to Hartley in 2005 at the age of 70. After Lionel moved to Hartley, Dawn was always in close contact on a daily basis, either seeing him or speaking on the phone. However, in December 2015, Lionel was diagnosed with the most common form of dementia, Alzheimer’s.

Lionel was advised by his doctors to seek and appoint a Power of Attorney for Property & Financial Affairs plus a Power of Attorney for Health & Welfare. With a Power of Attorney in place, the Attorney is able to take over all of the  affairs of the person who has lost their mental capacity.

When making a Power of Attorney, one has to be deemed to have capacity. Therefore, Lionel was assessed by his family doctor and his solicitor who confirmed that at that point, he still had the capacity to make the decision to appoint Dawn as his Power of Attorney. His solicitor recommended to also have a younger person appointed, in case Dawn was ever unable to fulfil the role. For this reason, Lionel chose to have one of his nephews to be joint Power of Attorney.

Lionel now has advanced Alzheimer’s and lives in a very nice specialised care home, with Dawn now able to act on his behalf in every way.

Why did Lionel and Dawn choose to work with Blue Ocean?

Lionel was introduced to Blue Ocean through a family connection. Initially Annabel Sumner helped him to consolidate some of his investments, so that they were performing better than they were previously.

Once Lionel lost his mental capacity, Dawn took over all of his finances and continued to work with Annabel. Their aim is now to ensure that Lionel’s investments are working as hard as possible so that he can remain in the specialist care home, which costs over £70,000 every year.

Client name:

Lionel

Client location:

Hartley, Kent

Client since:

2017

How has Blue Ocean helped?

First and foremost, Annabel has brought together all of Lionel’s investments to ensure that they are making a return which will enable him to stay in specialist care. This included cashing in a number of premium bonds and transferring them into investments which are more likely to generate a return. His wealth is invested in cautious funds to achieve Lionel’s income objective but also to protect his money as much as possible.

In addition, Annabel regularly reviews Lionel’s investments to make sure that they are performing as expected. Dawn comments: “This is something that a lay person like me, probably wouldn’t do. Without expert advice, I probably would have kept Lionel’s finances as they were, rather than risk making changes which could result in losing some or all of his money.”

Finally, Lionel has been able to keep his home. With Annabel’s advice, Dawn decided to invest in upgrading the home so that it could be rented out to generate further income for Lionel, which helps to cover the cost of his care.

How have Lionel and Dawn benefited?

Dawn says: “Blue Ocean’s advice has given me confidence – I know that I’m doing the right thing by my brother. Being a Power of Attorney is a major responsibility as you are taking over someone’s life and their decisions. You need to be 100% sure that you’re doing the right thing.

It would have been a nightmare without help – I couldn’t have moved Lionel’s money without expert advice and I wouldn’t have the confidence to spend the money I have to improve Lionel’s situation. Blue Ocean have been fantastic and I have complete trust in their advice.”

Testimonials

Working with Blue Ocean has enabled myself and my wife to invest our pension savings with the confidence that they are being managed by a professional team of qualified financial advisers. They have been very supportive and responsive when we've requested a detailed analysis of our investment performance and the outcome has been positive in terms of the expected returns. I have recommended family and friends to Blue Ocean and they have been equally very satisfied with the service.

Glen Ridout

Kent

A client since 2011

We would have no problem whatsoever in recommending the services of Blue Ocean for sound financial appreciation and advice, all handled in a friendly, convivial and concerned manner. Blue Ocean are always looking at how they can go that extra mile for their clients. This is a rare positive commodity in any business environment in today's world. The financial advice is always considered and simply explained in terms of what if and if you invested here etc. There is no pressure put on me to invest in high-risk return possibilities and at all stages the advice given is tailored to the perceived situation of their clients.

Barry William Ednie

Tonbridge, Kent

A client since 2013

Over the past 18 years, I have received very reassuring advice on my investments and always been treated in a friendly but professional manner.

Jacqueline Prosser

Surrey

A client since 2001

I have known John for over 20 years and have always been satisfied with his integrity, knowledge and reliability. I recommend him to business and family contacts without reserve.

Paul Richardson

Surrey

A client since 2002

Bespoke service... friendly, helpful staff.

Jane Stevens

Dartford, Kent

A client since 2017

Blue Ocean resolved a difficult situation in a very satisfactory way. The whole staff are extremely friendly and helpful and it was very cost-effective.

Richard Mersh

Kent

A client since 2017

Since we have used John and the team over the years our investments have gone from strength to strength. We’re very happy with the work they have done for us. I am now in a position to retire with no money worries.

Keith Yeates

Kent

A client since 2008

Honest, well versed, ‘personal touch’ business out to make sure everyone has satisfaction.

John Townsend

Hearn Bay, Kent

A client since 2017

I have received honest advice in a relaxed, friendly environment with my personal circumstances paramount.

Janice Hill

Kent

A client since 2009

I love Blue Ocean Hartley! So very helpful and fantastic staff.

Christine Bryant

Dartford, Kent

A client since 2009

Blue Ocean has always given me the help and advice that I feel protects my family’s investments. Not only have we used Blue Ocean for more than 20 years, but the team have always made us feel welcome. Always at the end of the phone for any advice we may need. Many thanks!

Russell Paul David

Rochester, Kent

A client since 2001

I have been advised by Blue Ocean for the past 21 years, and have always found their service sound, helpful and supportive.

Louise Bober

Kent

A client since 1999

Having the benefits of sound financial advice from Blue Ocean for over 20 years, I would recommend them without hesitation.

Andrew Martin

Medway, Kent

A client since 1999

We have used John Doyle and Blue Ocean for over 20 years as our financial adviser for everything from mortgages, pensions, income protection, trusts and investments. His advice has always been realistic, reliable and no-nonsense. He has always understood our requirements and has advised accordingly.

Michaela Franklin

Kent

A client since 1999

I find them very easy to deal with. Extremely knowledgeable and with no pressure.

George Howell

Bexleyheath

A client since 2016

I moved my investments to Blue Ocean in 2014. The advice I have received has been more professional and my investments have performed better. The staff are polite and always quick to respond to queries.

Lee Menzies

East Sussex

A client since 2014

Having been a client of Blue Ocean for the past 3-4 years, I can honestly say there is nobody I trust more with regards to my financial future than John and the team. Too good to be true? Not with Blue Ocean!

Liam Ryan

Essex

A client since 2016

Very good, friendly advice from a good team.

Stephen Williams

Kent

A client since 2010

Knowledgeable, approachable and always happy to discuss my issues.

Michael Southall

London

A client since 2018

Professional and reactive to any questions regarding your investment.

Michael Gould

Kent

A client since 2011